Links Technology Solutions is currently seeking an experienced IT Support Technician to fill an opening with an Aerospace company.
Responsibilities of the IT Support Technician
- As an IT Support Technician, you will be using your skills and expertise to provide computer, hardware, and software support to our employees.
- You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software.
- You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs.
Qualifications of the IT Support Technician
- Associate's Degree in a related field of study with 2 or more years of relevant experience.
- Customer/solution ownership, an overall drive for excellence.
- Team focused with the capacity for knowledge sharing
- Written and verbal communication skills with end users
- Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
- Ability to understand user and business needs and translate to technical solutions
- Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
- Comprehensive troubleshooting skills of industry standard hardware and software products/services
Benefits of the IT Support Technician
- Location: Onsite role in Englewood, CO
- 12 months+
- Paying between $25/hr - $30/hr
- Medical/Dental/Vision
- 401k Matching
- 10 days PTO
